Privacy Policy

This privacy policy explains how PT. Ginara Solusi Teknologi Nusantara ("ToKonek", "we") collects, uses, protects, and shares your personal information when you use our applications, website, and services, including integration with Facebook Apps and other third-party applications.

1. Information We Collect

• Account information: name, email, phone number, and your business data.
• Transaction data: order history, payments, marketplace activities, and chats.
• Integration data: data obtained from Facebook, marketplaces, and other third-party applications that you connect to ToKonek.
• Technical data: IP address, device, browser, cookies, and activity logs.

2. Use of Information

• Providing, managing, and improving ToKonek services.
• Integration and data synchronization with Facebook Apps, marketplaces, and other third-party applications according to your permissions.
• Personalization of user experience and feature recommendations.
• Communication related to services, promotions, and product updates.
• Security, auditing, and fraud prevention.

3. Sharing Information

• We do not sell your personal data to third parties.
• Data is only shared with integration partners (e.g., Facebook, marketplaces, payment gateways) as needed for services and with your permission.
• Sharing data for legal compliance, authority requests, or protection of ToKonek's and users' rights.

4. Data Security

• ToKonek uses SSL encryption, firewalls, and daily backups to protect your data.
• Data access is limited only to employees who need it and are bound by confidentiality agreements.

5. User Rights and Controls

• You can access, update, or delete your personal data through the ToKonek dashboard.
• You can revoke integration permissions with Facebook or third-party applications at any time.
• Data deletion requests can be submitted to support@tokonek.id.

6. Policy Changes

This privacy policy may be updated at any time. Significant changes will be communicated via email or notifications in the application.

7. Contact

If you have questions or requests regarding privacy, please contact us at support@tokonek.id.